SHIPPING POLICY
GERNERELL
We use Print-on-Demand (POD) services for general shipment. Some detailed information:
Printful Shipping Policies
For more detailed information, visit Printful’s shipping page:
https://www.printful.com/shipping
POD Shipping Policies in UAE:
Additional Shipping Resources
https://www.printy6.com/shipping
Key Points to Remember:
- Shipping times may vary based on location and potential delays due to extraordinary circumstances such as the COVID-19 pandemic.
- Always check for the latest holiday shipping deadlines to ensure timely delivery during peak seasons.
- Confirmation emails will be sent, providing updates on your order status.
Please make sure to refer to the respective links for the most accurate and up-to-date information directly from the service providers.
International Shipping
Shipping Restrictions:
Due to legal restrictions or shipping carrier limitations, we do not ship to the following destinations:
- Crimea Luhansk, and Donetsk regions in Ukraine
- Russia
- Belarus
- Ecuador
- Cuba
- Iran
- Syria
- North Korea
Other Countries: We are available to ship to all other countries and ship internationally!
Down below, we will link some International Policies for your reference.
Printful Internation Shipping: https://help.printful.com/hc/en-us/articles/360014066779-Is-Printful-available-in-all-countries-
EU Policies
Notification for EU consumers: According to Article 16(c) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods made to the consumer's specifications or clearly personalized, therefore Printful reserves rights to refuse returns at its sole discretion.
This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.
Customs Fees
International shipments may incur customs fees. Each country has different customs policies, and the fees are usually based on factors like weight, value, and size of the package. ZOZ Innovations does not take responsibility for customs fees.
Estimated shipping delivery times
Normal shipping USA: 3-12 business days
Normal shipping Canada: 5-15 business days
Normal shipping World: 10-20 business days
Order Processing:
- Orders will be sent out on average within 3 business days of ordering.
- You will receive confirmation emails from both us and Printful.
Order never arrived
If your order didn’t arrive, please be sure to contact me first before Printful or any other POD service! You can reach us at zozinnovations@proton.me
Check Your Shipping Confirmation:
1. Verify that you entered the correct shipping address.
2. If the address was incorrect, we can send you another order to the correct address at your cost, including the shipping fee.
With Correct Shipping Address:
1. If the shipping address was correct, get in touch with us at zozinnovations@proton.me with your order number.
2. We will see what can be done to assist you.
If after reading this you are still confused, please reach out to us at zozinnovations@proton.me .
Policy Changes
By placing an order on this site, you agree to the terms of our shipping policy. Please note that this policy is subject to change at any time without prior notice. Your continued use of the site and purchase of products indicates your acceptance of any amendments to this policy.